Terms of service
Welcome to ORVO. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.
1. General
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian. ORVO reserves the right to update, modify, or replace these terms at any time without prior notice.
2. Products & Availability
We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations in color or appearance may occur due to lighting and screen settings.
All products are subject to availability. ORVO reserves the right to discontinue or modify products without notice.
3. Pricing & Payments
All prices listed on the website are in PKR (Pakistani Rupees).
We reserve the right to change prices at any time without prior notice. Payments can be made through available payment methods displayed during checkout, including Cash on Delivery where applicable.
4. Shipping Policy
We currently deliver only within Pakistan.
Free shipping is available on orders above Rs. 5,000. Delivery times may vary depending on location, courier service, and unforeseen circumstances.
5. Returns & Exchanges
If you receive a damaged, defective, or incorrect product, please contact our support team within a reasonable time after delivery.
Returned items must be unused and in original packaging. ORVO reserves the right to refuse returns that do not meet our conditions.
6. Intellectual Property
All content on this website, including logos, images, text, graphics, and designs, is the property of ORVO and may not be copied, reproduced, or used without permission.
7. User Conduct
You agree not to misuse the website or engage in activities that may harm the website, brand, or other users. Any fraudulent activity, abuse, or violation of applicable laws may result in restricted access to our services.
8. Limitation of Liability
ORVO shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
We do not guarantee uninterrupted or error-free access to the website at all times.
9. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in our policies.
10. Contact Information
If you have any questions regarding these Terms of Service, you may contact us through the Contact Us page available on our website.